Last Verified: September 24, 2026
Slack
Channel-based messaging and collaboration platform for teams, with integrations for developer, HR, and sales tools.
Husnu Ete
Founder & Editor
Starting from
$7.25
per user/month (annual)
Pro plan • Free plan available
May earn affiliate commission.
Disclosure: Sagonis may earn a commission when you visit a vendor through our links, at no extra cost to you. This does not influence our analysis. Learn more
Interface Overview
For the most up-to-date screenshots and product demos, visit the official Slack website.
View Slack Product PageKey Strengths
- Thousands of native app integrations
- Powerful workflow builder and automations
- Enterprise SSO and compliance features
Limitations
- Can become expensive at scale
- Notification noise requires active management
How it compares
| Feature | Slack | Twilio | Zendesk | Intercom |
|---|---|---|---|---|
| Target Audience | SMB | SMB | SMB | SMB |
| Primary Strength | Thousands of native app integrations | reliable global carrier network | Highly customizable ticketing workflows | Industry-leading chat UI/UX |
Frequently Asked Questions
What is the difference between Slack Free and Slack Pro?
Slack Free limits message history to 90 days. Slack Pro ($7.25/user/month billed annually) unlocks unlimited message history and advanced workflow automations.
Does Slack support SSO?
Yes, SAML-based SSO is available on the Business+ and Enterprise Grid plans.